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Terms of Service

Effective Date: January, 1, 2024

These Terms of Service (“Terms”) govern your access to and use of the DiskIT Consulting Inc. website
(the “Site”) and any services, consultations, assessments, or communications provided by DiskIT Consulting Inc.
(“DiskIT,” “we,” “us,” “our”). By accessing the Site or using our services, you agree to these Terms.
If you do not agree, do not use the Site or our services.

1. About DiskIT Consulting Inc.

Company: DiskIT Consulting Inc.
Website: https://diskit.ca
Address: 7030 Woodbine Avenue, Markham, ON L3R 6G2
Email: info@diskit.ca
Phone: (289) 444-5335

2. Services and Scope

DiskIT provides IT consulting, managed IT, cybersecurity, cloud and Microsoft 365 services, infrastructure and
network solutions, and related professional services (collectively, the “Services”). The specific scope of Services,
deliverables, timelines, and fees will be defined in a written proposal, statement of work, service agreement, or
similar document (a “Service Agreement”). If there is a conflict between these Terms and a Service Agreement,
the Service Agreement will govern for that engagement.

3. No Professional Advice Guarantee

Information provided on the Site or during general consultations is for informational purposes only and may not be
suitable for your specific environment. Cybersecurity and IT risk can never be eliminated entirely. DiskIT does not
guarantee that threats, incidents, outages, or vulnerabilities will never occur.

4. Quotes, Proposals, and Scheduling

  • Any quote or proposal is valid for the time period stated in the proposal, or if not stated, for 30 days.
  • Project and assessment timelines may change based on access, dependencies, third-party vendors, or your responsiveness.
  • Appointments and onsite visits may be rescheduled with reasonable notice.

5. Client Responsibilities

To provide Services effectively, you agree to:

  • Provide accurate information and timely access to systems, locations, accounts, and relevant documentation.
  • Maintain appropriate permissions and approvals for DiskIT to perform authorized work.
  • Keep your own backups unless otherwise agreed in writing.
  • Promptly review and respond to communications, recommendations, and approvals.
  • Comply with all applicable laws and your internal policies.

6. Acceptable Use of the Site

You agree not to:

  • Use the Site for unlawful, harmful, or fraudulent purposes.
  • Attempt to gain unauthorized access to the Site, our systems, or related networks.
  • Introduce malware, scraping tools, or harmful code, or interfere with Site functionality.
  • Copy, reproduce, or redistribute Site content except as permitted by law or with our written permission.

7. Intellectual Property

The Site and its content (including text, graphics, logos, and layout) are owned by DiskIT or its licensors and are
protected by intellectual property laws. You may view and use the Site for your internal business purposes only.
You may not reproduce, modify, distribute, or create derivative works without prior written consent.

Unless otherwise stated in a Service Agreement, DiskIT retains ownership of our tools, templates, scripts, checklists,
and methodologies used to deliver Services. Client-specific deliverables may be licensed or assigned as specified in
the Service Agreement.

8. Payment Terms

Fees, payment schedules, and invoicing details will be set out in your Service Agreement or invoice. Unless otherwise
specified:

  • Invoices are due upon receipt or within the timeframe stated on the invoice.
  • Past-due balances may result in delayed work, suspension of Services, or collection efforts where permitted by law.
  • Third-party costs (licenses, hardware, subscriptions, cloud services) may be billed separately.

9. Third-Party Products and Services

DiskIT may recommend or resell third-party products and services (for example, cloud services, security tools, licensing,
or hardware). These third-party offerings are governed by the provider’s terms and policies. DiskIT is not responsible
for third-party outages, defects, service changes, or pricing adjustments.

10. Confidentiality

During the course of an engagement, both parties may share confidential information. Each party agrees to protect the
other’s confidential information using reasonable safeguards and to use it only to fulfill the engagement, unless
disclosure is required by law. Additional confidentiality terms may be included in a Service Agreement or NDA.

11. Security and Access

You authorize DiskIT to access systems, networks, and accounts as necessary to perform Services. You are responsible
for ensuring you have the rights and permissions to grant such access. We may request administrative credentials,
temporary access, or delegated access mechanisms as needed.

12. Warranties and Disclaimers

The Site and Services are provided “as is” and “as available,” to the maximum extent permitted by law. DiskIT disclaims
all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
DiskIT does not warrant that the Site will be uninterrupted or error-free.

13. Limitation of Liability

To the maximum extent permitted by law, DiskIT will not be liable for any indirect, incidental, special, consequential,
or punitive damages, or any loss of profits, revenue, data, business, goodwill, or reputation arising from or related to
the Site or Services, even if advised of the possibility of such damages.

To the maximum extent permitted by law, DiskIT’s total aggregate liability for any claim arising out of or relating to
the Site or Services will not exceed the amounts paid by you to DiskIT for the specific Services giving rise to the claim
in the three (3) months preceding the event giving rise to the claim.

14. Termination

We may suspend or terminate access to the Site at any time for security, maintenance, or misuse. Service engagements
may be terminated according to the termination terms in the applicable Service Agreement. Upon termination, any fees
owed remain payable.

15. Changes to the Site or Services

We may modify, suspend, or discontinue the Site or any portion of it at any time without notice. We may also update
our Services, offerings, and pricing. Changes to Services for active engagements will be handled under the relevant
Service Agreement.

16. Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein, without
regard to conflict of law rules. You agree that any dispute will be brought in the courts located in Ontario, Canada,
unless otherwise required by applica

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